Leading: Why Credibility Matters

How you show up as a leader is more important than ever today. A credible leader not only creates trust within their team, but that credibility will also impact how the organization is perceived by other stakeholders.   Let’s consider some common practices of credible leaders.

They Model Integrity

Integrity serves as the backbone of credible leadership. When leaders adhere to their principles, those principles don’t shift based on the audience, they cultivate an atmosphere of trust and accountability. A leader who consistently honors their commitments, especially during challenging times, exemplifies dedication to their values.

This commitment has tangible benefits; teams with leaders who demonstrate integrity show a 70% higher level of engagement. Think of integrity as the cohesive force in a team, encouraging members to put forth their best effort because they know their leader holds to the same standards they expect from others.

They Emphasize Strong Communication Skills

Effective communication is vital for effective leadership. Successful leaders articulate thoughts clearly and listen actively, creating a culture where feedback is not only welcomed but valued. A leader who holds regular check-ins with team members to discuss ongoing projects ensures everyone stays aligned and informed, which can improve project success rates by up to 25%, according to recent studies.  Paired with emotional intelligence, that leader will also be aware of potential issues that could cause conflict within the team later. 

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They Practice Empathy

According to the Center for Creative Leadership, managers who practiced empathetic leadership toward direct reports were viewed as better performers by their bosses. Empathetic leaders are often seen as more credible and relatable. By understanding the emotions and experiences of their teams, they can create more supportive environments. A manager who checks in on their team’s work-life balance may discover areas that need adjustment, leading to a significant reduction in burnout.

Being empathetic doesn’t mean ignoring goals. It’s about balancing task management with attention to team morale. Employees who feel their leaders care about their well-being report 50% greater job commitment.

While it might not seem like a huge deal, your credibility can make the difference between success and failure, so guard it carefully. In our rapidly changing world, what you can’t see today could affect your team’s motivation and your bottom line tomorrow.  Your ability to model integrity, to consistently communicate those values, and express empathy despite outward conditions can give your team permission to courageously innovate. Your team's ability to innovate will eventually impact your bottom line.

"Innovation is the ability to see change as an opportunity -- not a threat." Steve Jobs

Michele Aikens is a coach and leadership consultant. She is CEO of Clear Sight Coaching & Consulting, Inc., and author of Consider The Possibilities: Pursuing What Matters Most.